Trends / Reading time: ~ 1 Min.

Leading in logistics


Gartner’s „Magic Quadrant for Third-Party-Logistics Worldwide“ designated DHL as a Leader and positioned the world’s leading logistics service provider the furthest for vision and execution within the Leaders quadrant. Gartner, Inc., the world’s leading information technology research and advisory company, has evaluated 15 Third-Party Logistics Providers (3PL) with regard to their ability to execute their missions and their completeness of vision of customer needs and industry trends. These two touchstones constituted the axes of Gartner’s Magic Quadrant, along which every competitor has been positioned. DHL, the world’s leading logistics service provider, has not only been designated as a Leader in the report of May 2018, but also been positioned furthest in the Leader’s quadrant for vision and execution. “At DHL we are able to accommodate a wide range of needs, from general logistics services to highly specialized vertical industry capabilities,” says Katja Busch, Chief Commercial Officer DHL and Head of DHL Customer Solutions & Innovation. “We are particularly proud of the recognition of our trend research and innovation efforts. We are, for example, actively investing in the future of the Supply Chain 4.0 in order to drive this development forward. With our structured research approach, we are constantly working to identify areas of application for new technologies, where we can create real added value for our customers.”

Broad range of services

According to the Gartner report, leading providers have extensive service offerings and infrastructure and make them available across an expansive global footprint. Market trends and customer needs are flawlessly translated into service offerings specialized for a number of different industries. They are formidable at logistics execution across the service lines and run highly professional, very comprehensive logistics businesses. Well structured strategies and business models contribute to their ability to expand capabilities, regional coverage and industry specializations on a continuous base. Backed by this performance record, they are trusted and relied on by many of the largest global corporations to help execute their worldwide supply chains. “We believe being positioned the furthest in the Leaders quadrant of this recognized research is a great accomplishment and feel it highlights our extensive service and product portfolio,” adds Katja Busch. “We feel our placement in Gartner’s Magic Quadrant makes the success of our approach even more visible to existing and new customers.”

The Magic Quadrant The Gartner Magic Quadrant research methodology provides a graphical competitive positioning, based on clearly defined touchstones, of four types of technology providers in fast-growing markets: Leaders, Visionaries, Niche Players and Challengers. As companion research, Gartner Critical Capabilities notes provide deeper insight into the capability and suitability of providers products and services based on specific or customized use cases.


Torsten Arnold



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