myDHLFreight makes road freight digital and transparent – at no extra cost, self-explanatory, and user-friendly. Our customers can manage their road freight shipments anytime, anywhere. myDHLFreight offers easy access to a range of self-service tools that simplify daily shipping tasks. For the customers of DHL Freight, this means full control, maximum technical comfort, and absolute flexibility.
Road Freight Made Easy
myDHLFreight is a device-independent, web-based solution with a wide range of user-friendly functions for seamless processing that integrates all relevant process steps: quote generation, booking, shipment tracking, and order history – all in one place with just a few clicks or swipes. Simple and intuitive.
With myDHLFreight, customers can manage their transport orders and shipping requirements 24/7 and from anywhere using a computer or mobile device. The innovative customer portal for standard road freight services makes logistics processes more efficient, transparent, and stress-free – giving our customers more freedom in their day-to-day work.
myDHLFreight: a Growing Success Story
myDHLFreight was initially launched in Sweden in 2020 and was gradually rolled out to all countries where DHL Freight offers its services by 2024. Small and medium-sized customers in standard shipping benefit most from myDHLFreight. We are continuously improving and gradually expanding the myDHLFreight service offering. Since the end of March 2025, for example, new invoice management and customer-specific time slot booking functions have been available.
Road Freight Logistics: Even Better with myDHLFreight
The user-friendly design of the portal as well as the intuitive input forms and templates make myDHLFreight highly effective and convenient for you and your colleagues. The myDHLFreight digital portal not only combines all the processes relevant to booking, such as a request for proposal, posting, and shipment tracking, in one place, but also provides the option of managing multiple accounts in one profile.
In summary: the fast and reliable solution translates into less effort and time savings for you when processing shipping orders. Take control of your road freight – anytime, anywhere.
Benefits of myDHLFreight
With myDHLFreight, you are right in the cockpit and always have full control over your shipping orders. You monitor how everything is going – and can devote yourself to your core tasks with confidence. This is because myDHLFreight offers:
- Clear overview: management solution for road freight from one single source – no annoying switching between different portals
- Efficiency with seamless process handling and self-service functions
- Time-saving: template creation, address books, and recorded history of previous deliveries speed up new shipments
- Transparency due to updates in real-time, comprehensive shipment tracking, and verifiable pricing
- 24/7: anytime and anywhere on a device of your choice
- Easy operation thanks to intuitive and user-friendly design
- Fast processing of new shipment requests through template creation, address books, and delivery history (NEW)
One Portal for All Your Needs: Road Freight Logistics Compact and Reliable with myDHLFreight
The innovative online platform myDHLFreight which is used for the convenient and efficient handling of road freight services impresses with its comprehensive yet clearly structured range of functions.
These are the convenience functions of myDHLFreight:
- Self-service registration
- Self-management of user profile
- Immediate cost estimates, including projected lead times based on existing contracts and agreed rates
- Order entry and generation of freight documents with the printing of labels
- User-friendly templates to update all shipment details with just a few clicks (NEW)
- Creating several shipments at once and importing them into the DHL system via myDHLFreight
- Pickup and delivery time slot booking for more flexibility and planning reliability (NEW)
- Direct access to shipment tracking with the download of the shipment history
- User-defined filters to search for recent shipments, reprint documents, and track shipments
- Integrated document management for invoicing – easy monitoring and download of old and new invoices (NEW)
- Address book function to create, import, and export shipping addresses (up to 5000 addresses)
- Shipment templates for recurring shipments and frequent standard shipments
My Dashboard: All the Relevant Booking Information at a Glance
My Dashboard provides a compact overview of current and recent shipments, as well as quick access to the various functions of the portal. This means information in one place and quick access to quotes, order entry, shipment tracking, and deferred orders.
From the dashboard, it is only a short step to the quote, the booking, the address book – in short: to the full range of myDHLFreight services. In addition, all relevant documents related to these shipments can be displayed and downloaded.
Our Services for You – Get the Best out of it with myDHLFreight
To benefit from the upgraded services and to start your personal myDHLFreight experience, contact your local DHL Freight sales representative or the customer support team. To create your own myDHLFreight profile, all you need as a DHL Freight customer is an e-mail address and your DHL Freight customer number. Our customer service will support you during the transition to myDHLFreight to make your first steps in our new portal as pleasant as possible.
