Business

Topping the Charts

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Top employee engagement as a consequence of a top corporate culture and employee development are part of DHL Freight's “FREIGHT2025” strategy. The Top Employers Institute has now recognized the road freight specialist as Top Employer Europe in 2021 and in five EU countries for a second time running.

Top of the tops: winning recognition as a Top Employer Global

DHL Freight has been recognized as Top Employer 2021 in Germany, France, Italy, the Netherlands and Sweden, as well as in Europe. Comprising DHL Global Forwarding and DHL Freight, the business unit has won the Top Employer Global 2021 Award, something that only 16 companies worldwide have achieved. To qualify for the Top Employer Global Award, companies need to have demonstrated exceptional performance in strategy and human resources best practices in at least 20 countries. DHL Global Forwarding, Freight achieved this in a total of 35 countries in Africa, Asia, Latin America, North America, the Middle East and Europe. The company received all three awards in 2020 – and now in 2021 for the second time in a row.

In the freight business, it's all about people. As a leading logistics provider our success is based on the commitment of our teams. They have kept things running through the pandemic. That's why it is important to us to show our appreciation by excellent human resources practices.

David Urban
Head of Human Resources DHL Freight

Tip top at fostering a positive working environment and career development

“The award underscores the importance of putting employees first and doing everything we can to be Employer of Choice,” says David Urban, Head of Human Resources DHL Freight. “We implement outstanding HR practices in order to attract and retain talent,” he adds. DHL Freight is committed to provide a work environment that promotes emotional and social well-being. Thus, people are enabled to deliver top results. “Freight forwarding services is a people business. It is the employees who live customer orientation every day. To do this, they need the appropriate work environment,” Urban emphasizes.

The Top Employer award is both an affirmation and an incentive for us. Companies only receive recognition if they meet best-practice benchmarks and can demonstrate continuous improvement across the entire HR spectrum. We will continue to focus on the best possible working conditions as we move forward. Each and every one of us should be able to work in a trusting and motivating environment.

David Urban
Head of Human Resources DHL Freight

Shining a light on personnel management

The Top Employers Community currently includes 1,691 companies. To participate in the certification program companies need to

  • employ more than 250 staff domestically
  • or be part of an international corporation with a workforce of over 2500.

The Best Practices Questionnaire addresses over 600 practices and ten key human resource topics:

  • Talent Strategy
  • Workforce Planning
  • Talent Acquisition
  • Onboarding
  • Learning & Development
  • Performance Management
  • Leadership Development
  • Career & Succession Management
  • Compensation & Benefits
  • Culture

The Top Employers Institute
The Top Employers Institute was founded 30 years ago. In the 1990s, it focused on publishing technical literature. Since 2013, the company, which is headquartered in the Netherlands, has expanded worldwide. In 2021, 1691 companies in 120 countries and regions achieved certification. Numerous processes in the areas of personnel acquisition, management and promotion are put under the microscope for this purpose.

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