DHL Freight is committed to providing the best service to our customers. We can only do this if we know ...
Subsequent Delivery
What does Subsequent Delivery mean?
A subsequent delivery is an additional delivery of goods to meet demand or a previous defective delivery. In logistics, it becomes necessary when an order cannot be fulfilled with just one delivery due to the lack of available stock. If a product was delivered defective the first time, the customer can claim his right to a faultless delivery from the seller.
Adversely, the subsequent deliveries usually cause a lot of work, as they run alongside the normal shipping process. They can also lead to customer dissatisfaction.
You may also be interested in these articles
“Everything happens quickly for me”
Christian Digby is always on the move in Malmö in southern Sweden. The speedy delivery man seems to enjoy peak ...
Customer-oriented and transparent: the new automated GoGreen Plus Reporting
DHL Group and DHL Freight are working with their customers to reduce the environmental footprint of transportation services. DHL Freight’s ...