← Logistics Dictionary

Service Level

What is Service Level of warehousing?

The service level of warehousing, also known as the delivery readiness level, refers to the ability of a warehouse to deliver as well as the readiness of a company to deliver at the time of the customer's request. It can be calculated from the ratio of all completely satisfied orders.

How high the service level of a company's warehousing must be depends on the market environment of the industry. A car dealer, for example, does not always have the car the customer wants in stock immediately in the right colour and with the required equipment. Also, the consumer in food retailing certainly expects to receive the product he is looking for directly.

You may also be interested in these articles

Trends

DHL Road Freight Market News – Q2 2024

In the second quarter of 2024, the outlook for economic development remains restrained, although there are some indications of growth. ...

8. July 2024 / Reading time: ~ 4 Min.