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Why a Reliable Logistics Partner Matters

Logistics is the backbone of the global economy. Whether it is the success of a single company or the integrity of global supply chains, neither is possible without reliable logistics services. Competent logistics partners are needed to ensure that production does not run out of supplies or hospitals do not lack medicines. Maximum reliability requires experience, a comprehensive network, flexibility, and solutions tailored to the needs of each industry.

Business Success Depends on Reliable Logistics Services

Be it a small or medium-sized business or a global player, what a company needs must be supplied on time, and the customers who demand a company’s products must receive them quickly to maintain customer satisfaction and loyalty.

Internal production processes are the responsibility of the respective company. For transports, this is only the case if companies handle their logistical operations themselves as first-party logistics. This usually only applies to large companies. Anything that cannot be organized directly by the company itself creates dependency. This does not have to be a disadvantage if you can rely on your partner.

So, companies need a logistics partner that can keep its promises of consistently high quality and on-time delivery – and be just as flexible when it comes to urgent, out of the ordinary requests. After all, customer satisfaction is largely dependent on the reliability of logistics services.

What It Takes to Be a Reliable Logistics Partner

In transport logistics, there are key factors that determine a reliable service provider:

  • Smooth processes due to many years of experience and continuously optimized processes resulting from a high degree of innovation: this ensures cost efficiency, service quality, and adherence to delivery dates.
  • Expertise and presence in origin, transit, and destination markets: this minimizes the risk of supply chain disruptions.
  • Flexibility and scalability of services, e.g. to respond (price-)efficiently to seasonally fluctuating transportation needs.
  • Legal and customs expertise: the international movement of goods is subject to a complex set of regulations. Customers can only obtain legal certainty if a logistics provider has sufficient know-how.
  • Sustainable transport solutions: the environmental performance of individual companies is assessed holistically, including all links in the value chain. Sustainable logistics providers can help their customers reduce Scope 3 emissions and improve their overall sustainability balance.

DHL Freight: A Trusted Logistics Partner

Our extensive network and experience provide the range and reliability that regional and international businesses require. With DHL Freight, companies get single-source transport management: transparent, efficient, and sustainable.

Range: European Network and Global Connection

DHL Freight has a comprehensive international network with offices in more than 40 countries. 180 terminals in Europe alone provide central contacts in the local markets. This provides high local availability, guaranteed short transit times, and efficient handling of international shipments. Destinations on all continents can be reached via DHL Global Forwarding – including intermodal concepts by connecting to DHL’s air and ocean freight solutions.

On-Schedule Handling and Long-Term Planability

With services such as DHL Freight Eurapid, DHL Freight EuroLine or DHL Freight Euronet, DHL Freight offers guaranteed transit times with individually customizable service levels, including, for example, the handling of import, export, and other formalities. Regular departures to international destinations enable particularly reliable door-to-door connections. Their defined transit times give companies planning security and ensure the greatest possible reliability. Digital track & trace systems guarantee transparent vehicle monitoring and allow companies to track shipments in real time.

As part of the DHL Group, DHL Freight is well positioned for the long term, even in uncertain economic times. We are reliable in delivering what we promise.

Flexible and Scalable Transport Solutions

Our wide range of equipment, from standard to mega trailers, means we can provide the right service for every type of freight. Be it less than truckload (LTL), partial truckload (PTL), full truckload (FTL) or, of course, temperature-controlled (DHL Freight Coldchain) and high-security freight (DHL Freight Highvalue): We move 45 million tons of goods a year and have the flexibility to adapt capacity to seasonal fluctuations – at a reasonable price. DHL Freight offers customized transport solutions for companies of all sizes and transport requirements.

Customs, Trade, and Insurance Expertise

DHL Freight helps customers with cross-border shipments by offering comprehensive customs clearance and advice. Especially since Brexit, or in the case of complex international supply chains, companies benefit from an experienced partner who can avoid delays caused by incorrect documentation or customs issues. Our customs services include full customs management, preparation of import, export and security declarations, as well as analysis and advice on regulatory matters.

And because no one is immune to accidents, storms, or other unforeseen events, we offer full insurance coverage for the value of goods and transportation costs against physical loss or damage in transit: worldwide insurance coverage up to EUR 5 million, even in high-risk areas, at competitive prices and without a deductible.

Environmental Sustainability and Reduction of CO2-Emissions

While logistics is essential as the backbone of the global economy, it has a large carbon footprint. Reducing this footprint also benefits DHL Freight customers, who can reduce their indirect (Scope 3) emissions. The entire DHL Group is committed to reducing all greenhouse gas emissions to the lowest possible level based on climate science by 2050.

DHL Freight is investing in green transport solutions such as alternative drive technologies, electric mobility and optimized route planning to reduce CO₂ emissions. To involve our customers and give them the opportunity to effectively reduce their Scope 3 emissions, we offer GoGreen Plus services. This enables companies to make their transportation carbon neutral and meet their own sustainability goals.

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Conclusion: The Right Partner Is the Key to Business Success

The logistics of successful companies belong in the hands of experienced logistics service providers. Low service quality jeopardizes a company’s success, high service quality secures it. Reliable, high-quality logistics services create real added value: more efficiency, more customer loyalty, more sustainability.

DHL Freight not only offers a wide reach through an extensive global network and attractive pricing, but also combines planability, flexibility, and sustainability with high service quality. This makes DHL Freight the ideal logistics partner for companies that depend on smooth and efficient transportation solutions.

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