On this website we will provide you with updates regarding the impact of COVID-19 (Coronavirus) pandemic on our DHL Freight network and the transport of your goods.
General information on the status
As a globally operating company, epidemic and pandemic risk scenarios are an integral part of DHL Freight's continuous risk planning. Deutsche Post DHL Group follows a holistic management process that enables our business units to ensure the best possible operations for our customers, even in an emergency.
The safety of our employees and customers is paramount. As the pandemic situation is variable, constant observation is important so the current situation is monitored by a special task force. The Group’s task force also coordinates with international organizations (such as the WHO, CDC, ECDC and Robert Koch Institute) and provides the necessary information to all employees and relevant operations.
UKRAINE SITUATION UPDATE
We are deeply saddened about the situation in Ukraine. As a company that enables trade between countries and peoples across the globe, we strive for a more connected world, with peace and prosperity for everyone.
Our greatest concern and our highest priority continues to be the safety of our employees. We therefore closed offices and operations in Ukraine until further notice.
Service suspensions Russia and Belarus
Our inbound services to Russia and Belarus have been suspended, which is why we are also not accepting shipments to those countries. In addition, DHL has also decided to suspend its domestic operations in those countries until further notice.
We are closely monitoring the situation and are working with our customers to mitigate the impact on our international and domestic customers. We will keep you updated about any further developments.
COVID-19 Market updates
Our network and resources allow us to continuously operate our terminals and keep our service level up running. WeWe continuously work to develop solutions for our customers as the situation unfolds.
Last update: 25. November 2022
Lead times and border checks
Our inbound services to Russia have been suspended, which is why we are also not accepting shipments to those country. In addition, DHL has also decided to suspend its domestic operations until further notice.
No issues in our network.
In case of additional questions please contact your sales contact, our customer service teams or
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