The new Fixed Delivery Day option provides DHL Freight Euroconnect customers with planning security and flexibility. Delivery not only as fast as possible, but also on the desired date – this is now possible for road transports with DHL Freight Euroconnect, the standard product for palletized or unpalletized general cargo. The corresponding additional service can be selected by customers when booking, both online and on the phone. The goods will be picked up like normal at the production or storage facility and transported to the destination. But instead of being delivered to the recipient immediately, upon request the freight will be held back in the DHL Freight network for up to five business days. This can happen at any point along the route, but always in a safe environment, i.e. a terminal. On the agreed date, the shipment will be delivered on time.
The customer determines the timing
The advantage for the customers is a significant facilitation in the planning of their production processes and warehouse capacities. For example, there are no deliveries stored in the production halls that aren’t needed until later in the production process. At the same time, this service offers the necessary reliability for just-in-sequence productions. “With the new Fixed Delivery Day option, we are customizing transit and delivery times according to the needs of our customers. Timing is everything when it comes to planning and managing supply chains and production processes,” explains Uwe Brinks, CEO, DHL Freight. “In this way our customers receive their shipments exactly when needed.” The delivery day option is available throughout Europe and for shipments up to 2,500 kilograms. In Germany and Sweden, customers can also specify precise delivery timeframes for national shipments. Delivery is possible before 10:00 a.m. or before 12:00 p.m.
Clear course for the highest degree of quality
With this addition to DHL Freight Euroconnect, DHL Freight continues its quality oriented approach. “This addition to our product portfolio is one more part of our Freight 2020 strategy, which aims at even better service quality for our customers,” says Uwe Brinks. A year ago already, the DHL Freight Eurapid premium service for the fastest possible general cargo transport in the logistics specialist’s wide-spread European network has been relaunched.