
Christian Digby is always on the move in Malmö in southern Sweden. The speedy delivery man seems to enjoy peak season in the run-up to Christmas. We accompanied him on one of his tours.
It’s early in Malmö. Christian Digby starts his day before everyone else at the Freight Terminal in Malmö. What Ahmed Al-Khafaji has started, he and his delivery colleagues are finishing. They deliver the parcels to customers in Malmö. Digby’s shift starts at seven o’clock. The yellow and red delivery vans are neatly lined up on a long conveyor belt in the middle of the hall. All electric, one of which is Christian Digby’s company car.
This part of the terminal is also a hive of activity: Every delivery person has their own system for packing. “I know all my packages; they are like faces to me. I know exactly which package is for which customer,” he explains. On normal days he has 100 to 120 shipments. This quantity doubles in peak season.
Everything is stowed away. The delivery vehicles start every minute: Unplugging the e-van from the socket, Digby sits behind the wheel, drives off, hops out again briefly to open the roller shutter and off he goes onto the streets of Malmö.
Keeping up the pace
His route goes mainly through an industrial area, but there are also parcel lockers on his way. He plans his route himself. Drive off, stop, pick out parcels, scan, have the customer sign, get in and continue to the next stop. “I’m always in action, I can’t sit still, everything happens quickly for me,” says Digby.
While DHL Freight generally delivers larger shipments and mainly to business customers, e-commerce shipments, i.e. online orders from end consumers, are also handled by the DHL business unit. They are delivered to parcel shops, lockers and as of the end of October directly to private customers’ homes.
Does he like the busy season? “I enjoy this period! The working days go by so quickly that I don’t even look at the clock.” Business customers also appreciate the nimble delivery driver, who sees many of them on his route every day.
The DHL eCommerce division has been part of DHL Freight in Sweden since 2024. But Freight was already transporting e-commerce shipments before then. The sector continues to grow and the special feature in Sweden: DHL Freight also delivers to private households like the parcel service in Germany. The division plans 70% growthin e-commerce by 2027.
And so Christian Digby will continue to have a lot to do in the future - and not just in peak season.