Due to its geographical positioning in Central Europe, Hungary has long been an important market for DHL Freight. With its main industries including mining, construction materials, processed foods, chemicals (especially pharmaceuticals), and motor verhicles, the country has a structural, political and institutional open econcomy. The country also has a highly developed road, railway, air and water transport system, and is home to five airports. Its capital, Budapest, serves as an important hub for the Hungarian railway system, and Hungary has a total length of over 1,314km of motorways. With such excellent infrastructure, DHL Freight, which has had a presence in the country since 1994 when it first started operating as Danzas, has been able to leverage on this to service a number of different industries. This includes transports for the Health Care, Automotive, Technology and Engineering & Manufacturing sectors.
DHL Freight Hungary’s key services include:
- Groupage, PTL (part truck load), FTL (full truck load)
- Temperature-controlled services (frozen, chilled and pharma)
- ADR capabilities
- Customs services
- High value with a dedicated online GPS monitoring team (24/7)
- Dedicated Control Tower solutions
Another key area for DHL Freight has been Life Sciences & Healthcare (LSHC). A dedicated Thermo team was set up in 2011 to deal specifically with frozen, fresh, and temperature-controlled transportation. There are no geograhical limitations for its truck fleet and trade lanes have been set up in European countries and beyond. Operations for this industry are of a large scale – 800 pallets are being moved in and out each week via the road network, and this is set to increase in 2016. Furthermore, part load and groupage trade lanes servicing the pharmaceutical industry will be extended to reach Bulgaria, Greece, Croatia, Slovenia and Bosnia. With each shipment of pharmaceutical goods which can worth in excess of one million euro, cargo security is of the utmost importance to DHL Freight. All trucks are fitted with state-of-the-art security systems: GPS, an online temperature monitoring system, door opening sensor, panic button, second driver solution, security lock, a 24/7 security monitoring service; and if psyhotropic drugs are being transported, an armed guard will escort the trucks for goods protection. The process is very fluid and can be tailored depending on the requirements of the customer. An example of a customised process involves product pick up by DHL Freight, loading into C-safe containers which have a pre-set temperature, loading into the trucks for delivery to the customers where the cargo is unloaded – all under the watchful eyes of the manpower monitoring system.
Says Tamás Kapczár, Head of the Thermo Department, ”DHL Freight Hungary has 99 employees and we are very capable of transporting all kinds of cargo Europe-wide and this includes pharmaceuticals which is growing significantly due to the country’s local manufacturing companies. We have a dedicated team and liken ourselves to a ‘three legged chair’ in the sense that three elements are equally important to ensure adequate conditions for transporting pharmaceutical products – special equipment, properly trained drivers, as well as process and documentation compliant to GDP (good distribution practices) guidelines.”
In addition to DHL Freight’s base network terminal located at Budapest International Airport, there are three countryside locations (Mosonmagyaróvár, Debrecen and Szeged) which can house more terminals in the future. The team also operates within a 4700 square-meter X-Dock Hub which handles storage, consolidation / deconsolidation and transport solutions. It is fitted with a number of key certifications and features including, ISO 9001, 14001, TAPA A and AEO certification, 24/7 temperature monitoring of the facility linked to a central monitoring platform, separate inbound and outbound areas and a customs bonded warehouse.