On this website we will provide you with a daily update regarding the impact of COVID-19 (Corona virus) on our DHL Freight operations and the transportation of your goods.
General information on the status
DHL Freight will do its utmost to ensure, to the extent possible, an undisrupted service to our customers. As a globally operating company, epidemic and pandemic risk scenarios are an integral part of DHL Freight’s continuous risk planning. Deutsche Post DHL Group follows a holistic management process that enables our business units to ensure the best possible operations for our customers, even in an emergency.
The safety of our employees and customers is paramount and the situation is changing rapidly, therefore constant monitoring is required. The Group’s task force also coordinates with international organizations (such as the WHO, CDC, ECDC and Robert Koch Institute) and provides the necessary information to all employees and relevant operations.
COVID-19 Market updates
Our network and resources allow us to continuously operate our terminals and keep our service level up running. We continuously work to develop solutions for our customers as the situation unfolds.
Last update: 12.11.2020, 09:00 am CET
Actually there are no restrictions impacting the operations of our network. We will keep you posted on this website if there will occure any changes in any of our operating countries.
Lead times and border checks
Border checks have been installed in the vast majority of the countries, which from time to time leads to congestions on the border crossing points resulting in delays of linehauls with also possible impact on End-to-End performance.
As the situation with the border queues is dynamic, please address your linehaul providers for detail where needed. Click here to see an overview of various constraints implemented by the countries across Europe.
Austria
All restrictions have been removed. DHL Freight is operating as normal.
Belgium/ Netherlands
Until further notice – there is a temporary stop of Cash on Delivery (COD) and Delivery Against Document (DAD) service in Belgium and the Netherlands. Please do not send COD and/or DAD shipments to BE and NL. In case such shipments are already in transit or arrived at DT – DHL BE / DHL NL and Customers should align on further instructions.
Bulgaria
All quarantine restrictions have been removed.
Croatia
No more closed postal codes 21400-21429 (the island of Brač), pick-ups and deliveries will be in place as usual.
Czech Republic
On 17 May, the state of emergency ended in Czech Republic. At the same time, the regular Sunday and holiday driving bans for trucks have come back into force.
Germany
Localities 98701 (Neustadt am Rennsteig), 06928 (Schweinitz), 06917 (Schweinitz), 06917 (Jessen) have been removed from the list of localities with no-pickup/no-delivery. Therefore, starting from today, 07 April 2020 – they are again open for pickups and deliveries.
France
Currently no restrictions for pickup/delivery postal codes. DHL Freight operations continue to run as normal.
Italy
Since 04 May 2020, Italy started gradual re-opening of businesses on the condition of the implementation of health safety procedures. Please follow standard guidance and therefore before sending a shipment to Italy, it is still recommended to check if the consignee in IT is open and its working hours.
Ireland
No more quaratine restrictions. Anyways before sending shipments to IE, please still check with shippers to ensure consignees are open to accept cargo. As previously communicated, DHL operations are running normally – both domestic and international.
Lithuania
All postal codes have been removed and are available for pick-up and delivery (15168 to 15178) (all – Nemenčinė)
Portugal
Since 04 May 2020, PT starts gradual re-opening of businesses on the condition of the implementation of health safety procedures. Please be aware that re-opening is gradual, therefore before sending a shipment to Portugal, it is still recommended to check if the consignee is open or their working hours.
Russia
All postal codes have been removed and are available for pick-up and delivery.
Serbia
Drivers transporting goods are relieved from self-quarantine measures: our regular Network linehauls run as normal.
Slovenia
No quarantine restrictions anymore.
Slovakia
No quarantine restrictions anymore.
Spain
All localities are open for pickups and deliveries. ES businesses were allowed to re-start since 12 April 2020 on the condition of the implementation of health safety procedures.
Switzerland
Entry by road into Swiss territory from Italy, France, Germany and Austria is restricted to Swiss citizens, persons resident in Switzerland and persons entering for professional reasons. Only the major border crossings are open for passenger traffic. International road freight traffic is not affected by these measures and all border crossings are open to freight traffic. At some border crossings there are also green lanes for the import, export and transit of medical products, food, fuel deliveries and mail.
Turkey
No more quaratine restrictions for drivers. Linehauls scheduled for departure to/from IST are provided according to the schedule, cartage operations work normally.
UK
No more quaratine restrictions. Anyways before sending shipments to UK, please still check with shippers to ensure consignees are open to accept cargo. As previously communicated, DHL operations are running normally – both domestic and international.
In case of additional questions please contact your sales contact, our customer service teams or freight-communications@dhl.com
For futher information please visit: coronavirus.dhl