Classification optimizes terminal operation

For over a year, DHL Freight has been carefully analyzing its operations, taking a close look at its workflows and asking whether employees are truly informed about its processes. Terminal Classification provides a snapshot of the status quo at various terminals – and sometimes reveals surprising insights. 

It’s about gold, silver or bronze

Think of DHL Freight’s Terminal Classification process this way: Every terminal takes a good hard look at itself, and asks: “Is everything running just as we think it is?” The key to Terminal Classification is the 360-degree operations assessment. As part of the assessment, terminal heads [...]

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