Where track & trace does work – and where it does not Whereabout is my consigment? When can delivery be expected? A steadily increasing number of online buyers and clients of shipping companies are able to get answers to these questions by a simply glance at their computer screen or mobile device. Modern track&trace-systems are normally reliable, easy to use and assure full transparency for shippers and recipients alike. Provided they are living or working in the right country. There are fundamental differences between countries concerning the availability and functionality of track&trace-systems. In its Logistics Performance Index (LPI), the World Bank ranks 160 states according to different logistics criteria – including the “ability to track and trace consignments”.